Terms & Conditions
Last Updated: These Terms & Conditions were last updated on October 10, 2025. Please review periodically for changes.
Welcome to The Social G Co. — where strategy meets creativity, and transparency always leads the way. By visiting our website, submitting an inquiry, or working with us, you agree to the following Terms & Conditions (“Terms”). These terms form a legally binding agreement between you (“Client,” “User,” or “Licensee”) and The Gunther Group LLC dba The Social G Co. (“we,” “us,” or “our”).
1. Services
We provide full-service social media management, brand strategy, content creation, consulting, and digital marketing services. All proposals, pricing, and timelines are customized per client and outlined in your specific proposal, scope of work, or contract.
We deliver strategic, creative, and data-informed work – but results depend on many factors outside our control (like algorithms, audience engagement, and client input). We can’t guarantee specific outcomes, but we do promise our best effort, expertise, and transparency every step of the way.
2. Independent Contractor Relationship
The Social G Co. operates as an independent contractor. Nothing in this Agreement shall be construed to create an employer-employee relationship, joint venture, or partnership between the parties.
3. Client Responsibilities
To keep your project on track, you agree to:
- Provide requested information, feedback, and approvals promptly.
- Supply brand assets, logins, or creative materials in the formats needed.
Respond within agreed timelines (because delays cause ripple effects). - Ensure any materials you provide do not infringe on third-party rights.
If deliverables are delayed because of missing feedback, access, or materials, revised timelines will apply.
4. Payment Terms
Payment details, schedules, and deliverables are always outlined in your project proposal or contract.
- Late Payments: Overdue balances may incur late fees or result in paused work.
- Nonpayment: If invoices remain unpaid after the due date, The Social G Co. may suspend or terminate services.
- Deposits/Retainers: Any deposits or retainers are non-refundable unless otherwise stated in writing.
5. Period of Engagement
This engagement starts on the Proposal commencement date and is valid until it’s ended by mutual agreement or superseded by a newer engagement. We will not deal with earlier periods unless you specifically ask us to do so and we agree. You or we may agree to vary or terminate this agreement at any time without penalty. A 30-day notice of variation or termination must be given in writing. Upon termination, you agree to pay us for any work performed up to your notice of cancellation as previously agreed among us, or otherwise at our then current rates, that has not yet been paid. We may use any deposits or payments already received and apply them to your account in satisfaction of any amounts owing at the time of termination. Client agrees not to solicit or hire any employee or contractor of The Social G Co. for 12 months following the end of this engagement.
6. Website Use
We love having you here — but by using our site, you agree not to:
- Spam, hack, or scrape our website or data
- Copy, distribute, or repost our intellectual property without permission
- Misrepresent our services, brand, or employees
We reserve the right to update content, restrict access, or remove the site at any time without notice. We’re not responsible for user-generated content, third-party links, or external platforms beyond our control.
Your use of our site also means you agree to our Privacy Policy, available at thesocialgco.com/privacy-policy.
7. Confidentiality
Both parties agree to keep confidential all proprietary or sensitive information shared during the course of the engagement. Neither party will disclose or use such information for any purpose beyond the scope of this agreement without written consent, except as required by law.
8. Limitation of Liability
To the fullest extent permitted by law:
- The Social G Co. and its team are not liable for any indirect, incidental, or consequential damages, including loss of profits, data, or goodwill, resulting from your use of our website, services, or deliverables.
- Our total liability for any claim will never exceed the total amount you paid us for the project giving rise to the claim.
We pour strategy and care into everything we create, but we can’t control how it’s used or interpreted once it’s out in the world — especially on social media.
9. Warranties & Disclaimers
We provide our services and deliverables “as is” and without warranties, express or implied, except as explicitly stated in your signed contract. We don’t guarantee specific results, audience growth, or engagement outcomes, as these depend on factors beyond our control.
10. Indemnification
You agree to indemnify, defend, and hold harmless The Social G Co., its owners, employees and contractors for any monetary losses, including attorneys’ fees, caused in whole or part, by your negligence, dishonest or intentional act, or failure to meet or fulfill the obligations outlined in these terms and conditions and in our engagement terms in our proposals.
11. Force Majeure
Neither party shall be held liable for delays or failure to perform due to causes beyond their reasonable control — including natural disasters, internet outages, government actions, pandemics, or acts of war. If a force majeure event occurs, timelines may be adjusted, and both parties will work in good faith to resume performance as soon as possible.
12. Intellectual Property & Creative Content Rights
Ownership of Deliverables: Unless otherwise stated in your signed contract, all original content created by The Social G Co. (including graphics, images, videos, copy, and strategy documents) remains the intellectual property of The Social G Co. until full payment is received.
Client License: Upon full payment, you receive a perpetual, non-exclusive license to use the deliverables for their intended marketing purposes.
Agency Portfolio Use: We retain the right to showcase work created for you in our portfolio, social channels, marketing materials, and training resources.
Digital Product Purchases:
All sales are final. Purchase grants a license to use — not ownership or copyright transfer. You may not sell, sublicense, distribute, or modify The Social G Co.’s content without written consent.
Credit Requirement: Please credit as follows: “Photo/Video/Content by The Social G Co.” unless otherwise agreed in writing.
Acceptance: Completing a purchase or using our deliverables constitutes acceptance of these terms.
13. Privacy & Data Use
We respect your privacy. Our Privacy Policy explains what data we collect, how it’s used, and your rights under laws like GDPR and CCPA. By using our site or services, you agree to the Privacy Policy in full.
14. Dispute Resolution
If any dispute relating to this Agreement between the Parties is not resolved through informal discussion, made in good faith, within 30 days from the date a dispute arises, the Parties agree to submit the issue first before a non-binding mediator and then to an arbitrator in the event that mediation fails. The decision of the arbitrator will be binding on the Parties. Any mediator or arbitrator must be a neutral party acceptable to both Parties. The cost of any mediations or arbitrations will be shared equally by the Parties. Accordingly, should a dispute arise between the Parties, any right to a trial by jury or judge has been waived in accordance with this provision.
15. Governing Law
This Agreement and any other documents referred to herein shall be governed by the laws of the State of Michigan, without reference to any conflict of law principles. Any disputes shall be handled exclusively in Kent County, Michigan.
16. Assignment & Subcontracting
We may use trusted subcontractors or team members to complete portions of your project, but we remain fully responsible for the quality and confidentiality of all work delivered.
You may not assign or transfer your agreement with us without prior written consent.
17. Severability
If any provision of this Agreement or the application thereof is held invalid by operation of law or by any court of competent jurisdiction, such invalidation shall not affect other provisions or applications of this Agreement and to this end the provisions of this Agreement are declared to be severable and shall remain in full force and effect and may be independently enforced to the fullest extent permitted by law.
18. Changes to Terms
We may update these Terms from time to time to stay transparent, compliant, and current.
By continuing to use our website or services after updates are posted, you agree to the revised version.
19. Contact Us
Got questions? Need clarification? Want to talk through your next big project?
Email: [email protected]
We’re here to help — and yes, a real person will reply.